Frequently Asked Questions
The Authority provides responses to common enquiries regarding the licensing framework, application process, and regulatory requirements.
◆ The following questions address the most common enquiries received by the Authority. For matters not covered here, applicants and operators may contact the Authority directly.
The Authority issues two categories of Internet Gaming Licence: B2C (business-to-consumer) licences for operators offering gaming services directly to consumers, and B2B (business-to-business) licences for critical service suppliers providing platform or technical services to licensed operators.
The application process includes submission of application documentation, review of applicant information, completion of regulatory due diligence, and licence issuance upon approval. Full details are available on the Application Process page.
Fees are non-refundable, The current fee schedule is published on the Fees page.
Applicants must submit corporate formation documents, information on directors and beneficial owners, identification documentation, financial evidence, and completed application forms. The full list is available on the Required Documents page.
The Authority maintains a public register of all licensed entities. Licence status can be verified through the Verify a Licence tool by searching for the licence holder’s name, licence number, or operational domain.
Licensed operators must comply with all licence conditions, maintain approved operational domains, submit compliance reports at prescribed intervals, notify the Authority of material changes, and cooperate with the Authority’s supervisory functions. Full details are available in the Licence Conditions and Ongoing Supervision sections.
For enquiries not addressed above, contact the Authority’s licensing department.