Regulatory Standards
Licensed operators are required to maintain compliance with defined regulatory standards throughout the licence term. These standards cover operational, technical, and conduct requirements applicable to all licensed internet gaming activities.
◆ The Authority’s regulatory standards establish the minimum requirements that licensed operators must meet across all areas of their licensed activities. These standards are enforced through ongoing supervision and are subject to periodic review.
Anti-Money Laundering & Counter-Terrorism Financing
Licensed operators are required to implement and maintain effective anti-money laundering and counter-terrorism financing controls. These obligations include:
- Customer due diligence procedures
- Ongoing transaction monitoring
- Suspicious activity reporting
- Record-keeping in accordance with applicable legislation
Operators must appoint a designated compliance officer responsible for AML/CTF oversight and ensure that all relevant staff receive appropriate training on their obligations under the regulatory framework.
Responsible Gaming
Operators must implement responsible gaming measures designed to minimise the risk of gambling-related harm. Required measures include:
- Age verification procedures
- Self-exclusion mechanisms
- Deposit and loss limits
- Clear information on responsible gaming resources
All advertising and promotional activity must comply with the Authority’s advertising standards. Marketing directed at minors or vulnerable persons is prohibited.
Fair Gaming & Technical Standards
Licensed operators must ensure that all games offered are fair and operate as represented. Random number generators used in gaming products must be certified by an approved independent testing facility. Game rules, odds, and payout information must be clearly disclosed to consumers.
Technical infrastructure hosting gaming and control systems must meet defined security, availability, and data integrity requirements. Operators are required to maintain adequate data protection measures in accordance with applicable standards.
Financial & Reporting Requirements
Operators must maintain adequate financial resources and segregate player funds from operational funds. Regulatory reporting must be submitted in accordance with the timelines and formats prescribed by the Authority.
Licensed entities may be required to undergo periodic financial audits and provide the Authority with access to financial records upon request.
Key Compliance Obligations
- Maintain effective AML/CTF controls and customer due diligence procedures
- Implement responsible gaming measures including age verification and self-exclusion
- Ensure game fairness through certified random number generators
- Segregate player funds from operational accounts
- Submit regulatory reports within prescribed timelines
- Cooperate fully with the Authority’s supervisory and enforcement functions
Important
Licensed operators are solely responsible for ensuring compliance with all applicable regulatory standards. The Authority may take enforcement action where standards are not met, including licence suspension or revocation.